Decoding Bullying at Work: Gender, Conflict Avoidance, and Minimization

Workplace bullying can leave you feeling isolated, demoralized, and questioning your worth. You're not alone. Studies show that nearly one in three employees experience bullying (Workplace Bullying Institute, 2021). This article will explore the hidden dynamics that fuel this problem – particularly the impact of gender and how we often avoid dealing with conflict – and offer insight into how these dynamics can be understood better.

Understanding the Problem: Gender Dynamics and Workplace Bullying

Workplace bullying is a pervasive problem, impacting employee well-being, productivity, and overall organizational health. A failure to effectively address it often stems from the complex interplay of gender dynamics, conflict avoidance, and the minimization of harmful behaviors.

The Leadership Gap: How Imbalance Can Fuel Bullying Dynamics

The gender imbalance in leadership roles is undeniable and can exacerbate the risk of workplace bullying. While progress is being made, women still hold a minority of senior management positions. In the United States, women hold approximately 29% of senior management roles (Institute for Women's Policy Research [IWPR], 2023). Globally, women represent about 27% of leadership roles (World Economic Forum, 2022), underscoring the ongoing gender leadership gap (Eagly & Carli, 2007). This disparity becomes even more pronounced at the highest organizational levels, where male executives tend to dominate decision-making processes and influence workplace cultures.

Research from the Workplace Bullying Institute (2021) indicates that the average female target of workplace bullying is 42 years old, highlighting the vulnerability of mid-career women—those who typically have substantial work experience yet may find themselves feeling isolated and trapped in toxic environments. A study by McKinsey & Company (2021) supports this notion, revealing that women in leadership roles often face scrutiny and higher expectations compared to their male counterparts, which can exacerbate feelings of inadequacy and contribute to a culture where bullying can thrive.

Gendered Experiences of Negative Conduct at Work

Research indicates significant differences in how workplace bullying is experienced based on gender.

  • Salin (2018) suggests that women may experience greater intimidation and stress from negative actions at work, potentially stemming from their lower organizational power (Trepper, 2000). Trepper added that adverse dynamics can disproportionately impact women's stress levels in professional environments

  • Nielsen et al. (2016) found that the long-term consequences of workplace bullying manifest in both physical and psychological health issues, with female victims reporting higher levels of anxiety and depression compared to their male counterparts.

The role and number of aggressors also vary with gender.

  • Men are more frequently targeted by superiors, while women often face bullying from both superiors and colleagues (Hersch & Viscusi, 2010).

  • Women are more likely to experience relational aggression—such as gossip and social exclusion—while men may be subjected to more overt forms of bullying, such as verbal abuse (McCarthy et al., 2020).

  • Bullied men might employ different coping mechanisms than women. Women often seek social support networks, while men may utilize problem-solving techniques (Baumeister et al., 2003; Fitzpatrick et al., 2017). This highlights that turning to others for help is essential for women to cope with challenges.

Understanding Conflict Avoidance and Minimization

The interplay of conflict avoidance and gender dynamics contributes to the persistence of workplace bullying. As part of my qualitative phenomenological dissertation research, I interviewed ten women who encountered bullying by one or more female colleagues. Many sought help from male executives to address the ongoing and escalating bullying, as they felt unable to stop the harassment on their own. Unfortunately, instead of receiving the support they needed, their claims of bullying were dismissed, their experiences were minimized, and no actions were taken to stop the hostility they faced (Hecker, 2024). As a result, the problem remained unaddressed, allowing the bully to continue their mistreatment without facing any consequences.

Gender Dynamics and Perceptions

Research indicates a pattern in which men minimize women's claims of bullying and avoid resolving them (Escartín et al., 2011; Salin, 2021). It is possible that male managers hesitate to intervene in conflicts between women due to fear of misinterpretation or allegations of inappropriate behavior (Smets, 2023). In contrast, women often demonstrate a heightened ability to recognize workplace bullying behaviors, allowing them to advocate for themselves and one another more effectively (Rivers, 2011). These differences in perception can lead to varying thresholds for acknowledging and reporting bullying incidents, complicating efforts to address these issues (Benson, 2003).

  • Severity Perception: Perceptions of bullying severity differ significantly by gender. Studies show that men often view many forms of bullying as less severe compared to women (Escartín et al., 2011). This discrepancy can hinder support for victims and impede timely intervention (Cortina & Berdahl, 2008). By acknowledging these differing perceptions, organizations can create environments that foster a more uniform understanding of what constitutes bullying.

  • Tolerance Levels: Men's higher tolerance for workplace bullying behaviors can normalize such actions and discourage reporting (Salin, 2003). This normalization may stem from various societal conditioning factors, highlighting the need for targeted training programs that address these biases and encourage a zero-tolerance policy toward all forms of bullying (Rayner, 2009).

  • Recognition of Bullying: In male-dominated environments, bullying behaviors might often go unnoticed or unrecognized (Lutgen-Sandvik, 2007). This underscores the importance of fostering awareness and recognition among all employees, ensuring that everyone can identify and report bullying.

  • Emotional Labor: The emotional toll of workplace bullying also varies by gender. Men typically experience less emotional exhaustion when avoiding conflict, while women continue to shoulder significant emotional burdens (Bear et al., 2011). This difference can lead men to avoid perceived conflict situations, resulting in a lack of intervention and support for those being bullied.

Lastly, the dynamics of infighting among women—interfemale bullying—can be influenced by the presence and actions of male leaders in the workplace. When male leaders actively promote a culture of respect and support, it can help mitigate these conflicts and create a more inclusive environment.

Broader Understanding

Where this article focused on analyzing the gendered perspective, a broader lens would also consider power structures and cultural factors. Dildar & Amjad (2017) noted that power dynamics in the workplace can overshadow gender differences in conflict-resolution styles. Relating to cultural factors, workplaces characterized by masculine cultures often undermine or minimize the effects of harassment, particularly in more equitable environments (Salin, 2021).

Conclusion: Toward a More Equitable Workplace

Understanding the role of gender dynamics and conflict avoidance in workplace bullying is essential for fostering healthier work environments. By recognizing these tendencies, organizations can challenge traditional norms, promote open communication, and create a culture of accountability. The failure to address workplace bullying can be due to gender biases. Leaders play a critical role in addressing bullying directly and fostering a culture of respect and psychological safety. Engaging in open dialogue and investing in training is essential to prioritize accountability at all levels.

By working together, we can create a culture of respect and safety that empowers all employees.

Let us take steps toward fostering meaningful change today!

References:

Baumeister, R. F., Campbell, J. D., Krueger, J. I., & Vohs, K. D. (2003). Does high self-esteem cause better performance, interpersonal success, happiness, or healthier lifestyles?. Psychological Science in the Public Interest, 4(1), 1-44.

Bear, J., Weingart, L. R., & Todorova, G. (2011). Can avoiding conflict be beneficial? A field investigation of gender, conflict avoidance, emotional labor, and emotional exhaustion. IACM 2011 Istanbul Conference Paper.

Benson, H. (2003). The relaxation response. Unlimited Potential Publishing.

Connell, R. W. (2005). Masculinities (2nd ed.). University of California Press.

Cortina, L. M., & Berdahl, J. L. (2008). Sexual harassment in organizations: History, theory, and research. Handbook of Organizational Behavior, 2, 369-406.

Dildar, S., & Amjad, N. (2017). Gender differences in conflict resolution styles (CRS) in different roles: A systematic review. Pakistan Journal of Social and Clinical Psychology, 15(2), 37-41.

Eagly, A. H., & Carli, L. L. (2007). Through the labyrinth: The truth about how women become leaders. Harvard Business Press.

Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350-383.

Edmondson, A. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley.

Einarsen, S., Hoel, H., Zapf, D., & Cooper, C. L. (2020). Bullying and harassment in the workplace: Developments in theory, research, and practice. Taylor & Francis.

Ely, R. J., & Rhode, D. L. (2010). Women and leadership: Defining the challenges. Women and Leadership: Research, Theory, and Practice, 1(1), 1-13.

Escartín, J., Salin, D., & Rodríguez-Carballeira, Á. (2011). Conceptualizations of workplace bullying: Gendered rather than gender neutral? Journal of Personnel Psychology, 10(4), 157-165.

Fitzpatrick, M., Coyle, L., & Kirk, S. (2017). Gender differences in the experience of bullying in the workplace: A review of the literature. European Journal of Work and Organizational Psychology, 26(6), 786-798.

Hecker, K. (2024). Behind closed doors: On covert aggression and the abuse of power by women in the workplace (Publication No. 31633037) [Doctoral dissertation, Pacifica Graduate Institute]. ProQuest Dissertations & Theses Global.  

Hersch, J., & Viscusi, W. K. (2010). Gender differences in workplace bullying: A new measurement approach. Journal of Labor Economics, 28(4), 787-807.

Hoel, H., & Cooper, C. L. (2000). Bullying, emotional abuse and stress in the workplace: International case studies. Taylor & Francis.

Institute for Women's Policy Research. (2023). The status of women in leadership: A national comparison. Retrieved from https://iwpr.org

Lutgen-Sandvik, P. (2007). Creative misbehavior: Resistance as a response to workplace bullying. New Directions in Communication Research, 185-202.

McCarthy, J., Sheehan, M., & McCarthy, P. (2020). Gender differences in workplace bullying: A comparative study using an integrative model. Journal of Occupational Health Psychology, 25(2), 124-136.

McKinsey & Company. (2021). Women in the workplace 2021. Retrieved from [https://www.mckinsey.com/business-functions/organization/our-insights/women-in-the-workplace-2021](https://www.mckinsey.com/business-functions/organization/our-insights/women-in-the-workplace-2021)

Nielsen, M. B., Nielsen, G. H., & Einarsen, S. (2016). The impact of workplace bullying on health outcomes: A review of the literature. Work & Stress, 30(3), 272-292.

Rivers, I. (2011). Bullying in schools: Understanding and addressing the problem. Professional Psychology: Research and Practice, 42(6), 435.

Salin, D. (2018). The nature and causes of workplace bullying. In Workplace Bullying in the Spotlight. Routledge.

Salin, D. (2021). Gender differences in workplace bullying. In P. D'Cruz, E. Noronha, C. Caponecchia, J. Escartín, D. Salin, & M. R. Tuckey (Eds.), Dignity and Inclusion at Work (pp. 1-24). Springer.

Smets, E. (2023). Gender dynamics in workplace conflict resolution. Journal of Organizational Behavior, 44(3), 321-335.

Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43(2), 178-190.

World Economic Forum. (2022). Global gender gap report 2022. Retrieved from https://www.weforum.org/reports/global-gender-gap-report-2022

Workplace Bullying Institute. (2021). 2021 WBI U.S. Workplace Bullying Survey. Retrieved from https://workplacebullying.org

Previous
Previous

Navigating Conflict: From CONFLICT Avoidance to Competence

Next
Next

From Awareness to Action: A Practical Guide to Combating Workplace Bullying